Churn Prediction


Keywords: Journey Analytics, Churn Analysis, Customer Lifetime Value, Dynamic Segmentation, Clustering, Pattern Matching


Calculating how much to spend on acquisition and retention is something of a black art. If too many customers are lost, revenues will plummet. If too much is spent, margins will suffer unduly. But big money is at stake.

Recent research studies show that the average service provider in a mature market typically spends 15-20% of service revenues on acquisition and retention activities.

Discover how Machine Learning can help...

RAN Anomaly Detection


Keywords: Anomaly Detection, Behavioural Analysis, Logistic Regression, Kafka, Spark, spark Streaming, Unsupervised Machine Learning, Fuzzy Clustering, Time Series Analysis, Arima, Entropy Index, Index of Dispersion, Correlation Index (Pearson, Kendall, Spearman), MLib and R.


The complexity of mobile Radio Access Networks is quickly increasing and demanding additional efforts to monitor and maintain. Thingbook learns network data’s behaviour to automatically detect anomalies, correlate Key Performance Indicators (KPIs) behaviours, discover new patterns and perform root-cause analysis helping Telcos to optimize service levels, minimize overhead costs and maximize profitability.

Classification of Device Behaviour in Internet of Things Infrastructures


Keywords: Apache Kafka, Spark Streaming, Internet of Things, Cyber Security, Streaming Analytics, Device Behaviour Classification, Abnormal Behaviour Detection


We are fast approaching the point where the existential problem of IoT based cyber-security attacks is a serious threat to industrial operations, business activity and our social interactions that leverage IoT technologies...

Our Technology applied a Spatio-temporal methodology to characterise network behaviours. Once characterised, anomalous behaviours can be identified by calculating a similarity metric to previously identified behaviours (e.g. attacks, intrusions or malfunctioning machinery)

Unsupervised Fraud detection for Insurance


Keywords: Tensor Flow, Insurance, Fraud detection, Deep Learning, Claim processing


"The extent of insurance fraud varies between countries. Detected and undetected fraud is estimated to represent up to 10% of all claims expenditure in Europe. This figure varies between countries and classes of insurance due to a number of factors, such as how the market functions or the local prevalence of one type of insurance. " Insurance Europe


Our Technology stores, analyses and predicts thousands of Claims and Customers behaviours simultaneously, finding anomalies and similarities and reducing the human intervention in problems like fraud detection, the discovery of new ways of fraud, identify churn rate propensity and accurate policy personalization.

Network Intrusion Detection


Keywords: Anomaly Detection, Behavioural Analysis, Kafka, Spark, spark Streaming, Unsupervised Machine Learning, Fuzzy Clustering, Time Series Analysis, Arima, Entropy Index, Index of Dispersion, Pearson correlation, MLib and R


The increasing adoption of connected devices produces a massive volume of streaming, time-series data presenting significant technical challenges for telecom operators in areas like Quality of Experience, determination, Resource Scalability, Predictive Maintenance, Fraud Detection and Cyber Security.


One fundamental capability for network streaming analytics is to model each stream in an unsupervised fashion and detect unusual, anomalous behaviours in real-time as training batch are not always available, particularly when new network behaviours emerge.


Data Science as a Service

Hire the best data scientists for your project. Experts in Classification, Clustering, Times Series & Predictive Analytics with the most popular tools as R, Phyton, Keras,Tensor-flow...

Data Strategy Consultancy

A data strategy roadmap visually communicates how an organisation will improve all of the ways it acquires, stores, analyses, shares and applies its data. This roadmap is divided between three key phases: planning, process and review

Training & Consultancy

Put DS to work for your business needs and boost your team’s advanced data science skills.  Our tailored program combines  Training + Consultancy (70%-30%) to focus all the knowledge in your use case.

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